Introduction

The terms and conditions set forth herein govern your access to and use of the online gambling services operated by Caca88 (the "Service"). By accessing or using the Service you acknowledge and agree to be bound by these Terms. If you do not accept these Terms, you must refrain from using the Service.

Eligibility and Account Registration

  • Minimum age and capacity: You must be at least 18 years old and have the legal capacity to form a binding agreement. You are responsible for determining the applicable age requirement in your jurisdiction and complying with it.
  • Geographic restrictions: You may not access or use the Service from any jurisdiction where online gambling is prohibited or restricted. You must ensure your use of the Service is legal in your place of residence.
  • One account; truthful information: You may only register one account. All information provided during registration must be accurate, current and complete. You must promptly update any changes to your information.
  • Communications: You must provide and maintain a valid email address for account communications. We may use this address to notify you of changes to these Terms, account status, and security alerts.

Account Security and Data Integrity

  • Access credentials: You are responsible for maintaining the confidentiality of your username, password and any other access credentials. You must not disclose them to third parties and must notify us immediately if you suspect unauthorized use.
  • Monitoring and verification: We may require additional information or documents to verify identity, address, and source of funds. We may suspend or restrict account access pending completion of verification procedures.
  • Accuracy and updates: You must keep contact and payment information up to date. We may suspend or restrict functionality if information is incomplete or inaccurate.

Use of the Service and Prohibited Conduct

  • Prohibited activities: You must not engage in fraud, collusion, market manipulation, data mining, scraping, or other conduct that harms the integrity of the Service. You must not use automated devices or third-party software to influence play unless expressly permitted.
  • Location and technology: You must not mask or falsify your location using proxies, VPNs or other devices. You must use only approved devices and compliant software when accessing the Service.
  • Account transfers: You may not sell, transfer or share your account or allow third parties to access it. We may suspend or close accounts suspected of improper sharing or assignment.

Identity Verification and Anti‑Money Laundering

  • Verification: For account opening, deposits, withdrawals or any significant activity we may request documents such as government-issued ID, proof of address, and payment method verification. We may complete checks at our discretion and suspend activity until verification is complete.
  • AML controls: You agree to cooperate with our anti‑money‑laundering controls. Suspicious activity may be reported to authorities and funds may be frozen or accounts closed as required by applicable law.

Deposits, Withdrawals, and Cash Transactions

  • Currencies and payment methods: The Service supports multiple currencies and a defined set of payment methods. Funds deposited must be used for wagering within the Service and may be converted to the account currency if applicable.
  • Minimums and maximums: Minimum deposit and withdrawal thresholds apply per transaction. Maximum per transaction and daily limits may be imposed and are disclosed in the Payments section of the Service.
  • Processing times and refunds: Deposits are generally credited promptly. Withdrawals are processed in accordance with verification status and the payment method used, typically subject to additional processing times and potential third‑party verification. Refunds are at our discretion and subject to applicable rules.
  • Charge and fees: You are responsible for any bank or payment provider charges. We may deduct applicable processing fees from the payout where permitted by law.

Promotions, Bonuses, and Loyalty

  • Promotional terms: Bonuses and promotions are subject to specific terms published with each offer. Activation, wagering requirements, time limits, and eligibility criteria apply and may be altered or withdrawn at our discretion.
  • Conditions for use: Bonuses must be claimed within the defined window and may be forfeited if terms are not met. Promotions may not be combined with other offers unless stated.

Bets and Wagering

  • Bet formation and acceptance: A bet becomes binding when placed and confirmed by the Service. A unique time-stamped reference confirms receipt but does not guarantee match settlement.
  • Insider information and fair play: Bets placed on events where the bettor has access to privileged information or uses disallowed means are void and may result in forfeiture of winnings and account action.
  • Adjustments and interruptions: If an event is interrupted, settlements are made according to the prevailing rules for the event. If the Service experiences a disruption, bets may be void or settled in accordance with system records once restored.
  • Suspension and closure: The Service reserves the right to suspend or close an account in accordance with these Terms. Bets already matched at closure shall be honored where applicable; unsettled bets may be voided.

Malfunctions, Blocks, and Technical Issues

  • System faults: In the event of a malfunction in software, hardware, or communications, bets may be voided, settled, or suspended in accordance with the outcome as recorded by the Service at the time of resolution.
  • Live games: For live dealer games, rounds affected by a fault may be voided or settled according to the card or wheel state at the moment of resumption, as determined by the Service.

Intellectual Property and Content

All intellectual property rights in the Service, its software, graphics, text and other content belong to the Service operator or its licensors. You may view content for personal use only and may not copy, reproduce, modify, or distribute content without express written permission where required by law.

Privacy and Data Protection

We collect and process personal data in accordance with applicable data protection laws. Details on the processing of personal data, purposes, lawful bases, data retention, and your rights are set out in our Privacy Policy. You consent to the processing of your data by using the Service.

Responsible Gaming

We promote responsible gambling. You may set self‑imposed limits and take breaks when needed. If you or someone you know may be at risk, you should seek appropriate assistance per the resources available in your jurisdiction.

Limitation of Liability and Indemnity

  • Liability: To the extent permitted by law, the Service provider and its officers, directors and employees shall not be liable for indirect, incidental, or consequential losses arising from the use of the Service, including but not limited to loss of profits, data, or goodwill.
  • Indemnity: You agree to indemnify and hold harmless the Service provider and its affiliates from any loss, damage, claims, or liabilities arising from your breach of these Terms or your misuse of the Service.

Intellectual Property and Third-Party Rights

Nothing in these Terms grants rights to third parties without the express written consent of the Service operator. Trademarks, service marks and other proprietary rights remain with their respective owners as licensed to the operator for the Service.

Governing Law and Jurisdiction

These Terms and your use of the Service are governed by the laws of the jurisdiction in which the operator is incorporated. Any disputes shall be resolved in the courts of that jurisdiction or, at the operator’s option, by arbitration in accordance with applicable rules.

Termination, Suspension, and Account Closure

We may suspend or terminate your access to the Service at our sole discretion for any reason related to these Terms, unlawful activity, or risk management. Upon termination, you may withdraw remaining funds in compliance with the withdrawal rules, subject to verification and any applicable hold periods.

Changes to the Terms

We may amend these Terms from time to time. Material changes will be communicated to you via the contact details on your account. Continued use after amendments constitutes acceptance of the updated Terms.

Assignment and Entire Agreement

We may assign or subcontract our rights or obligations under these Terms. You may not assign your rights or duties without our prior written consent. These Terms constitute the entire agreement between you and the Service operator relating to your use of the Service and supersede all prior agreements.

Severability and Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect. A failure to enforce any provision does not constitute a waiver of that provision or the right to enforce it subsequently.

Dispute Resolution

Disputes should be notified promptly in writing. We may attempt to settle amicably; unresolved disputes may be referred to arbitration or to the courts in the governing jurisdiction as determined by these Terms.