Acceptance of Terms

These General Bonus Terms and Conditions govern all bonus offers provided by Caca88. By accessing the Website and participating in any bonus promotions, you acknowledge and agree to be bound by these Terms. If you do not accept these terms, refrain from participating in promotions.

Definitions

  • Bonus Money: funds credited as part of a promotional offer that are subject to wagering requirements and withdrawal conditions.
  • Cash Balance: funds that are withdrawable, separate from Bonus Money.
  • Wagering: the process by which bonus requirements are satisfied through real-money bets; winnings derived from Bonus Money become withdrawable only after wagering is fulfilled.
  • Welcome Bonus: a first-deposit promotion offered to new players by the Brand.
  • Second Deposit Bonus: an additional matched bonus offered on the second deposit, often with no-wager free spins.
  • Third Deposit Bonus: an additional bonus offered on the third deposit, typically in the form of free spins.
  • Verification: the process of confirming identity and eligibility to participate in promotions in compliance with applicable laws and regulations.

Eligibility and Account Integrity

  • One account per person, household, IP address, email address, telephone number, payment method, or device. The Brand reserves the right to merge, suspend, or confiscate funds if multiple accounts are detected.
  • Minimum age to participate is 18 years or the age of majority in the relevant jurisdiction, whichever is higher. Documentation may be requested to verify age and identity.
  • Promotions may be unavailable in certain jurisdictions. Players from restricted regions are not eligible for bonus offers.

Bonus Offers Overview

All bonuses are promotional and subject to these terms. Key principles are:

  • Only one bonus can be active at any time. Bonuses may not be combined unless explicitly stated.
  • Promotions are subject to country and device restrictions. The Brand may modify, suspend, or terminate any offer without prior notice.
  • Promotional terms, including wagering and expiry, are specific to each offer and prevail over general terms where applicable.

Welcome Bonus

The First Deposit Bonus provides a cash match on the initial deposit up to a defined cap. Typical parameters are:

  • Minimum deposit: 15 EUR or equivalent
  • Maximum bonus amount: 650 EUR or equivalent
  • Wagering requirement: 45 times the bonus amount
  • Wagering window: completes within 7 days from credit
  • Maximum bet during wagering: 5 EUR or equivalent per spin or round

Notes: other promotional incentives may apply on subsequent deposits as described below. Cash and bonus balances are treated separately for wagering and withdrawal purposes.

Second and Third Deposit Bonuses

On the second and third deposits, the Brand may offer additional incentives. Typical structures include:

  • Second Deposit Bonus: minimum deposit 15 EUR; maximum cash bonus 1,350 EUR; plus 50 no-wager free spins; wagering 45 times the total bonus amount; free spins activation and use within 7 days
  • Third Deposit Bonus: minimum deposit 15 EUR; up to 100 no-wager free spins; no cash match; free spins activation within 7 days and use within 7 days

No-Wager Free Spins Policy

Free spins winnings may be subject to wagering requirements unless explicitly designated as no-wager. When no-wager terms apply, winnings can be withdrawn subject to standard verification and any applicable balance restrictions. Activation windows and expiry periods are stated in the specific offer terms.

Wagering Requirements and Gameplay Contributions

Wagering applies to Bonus Money balances. Game contributions are as follows unless stated otherwise in the offer terms:

  • Slots: 100% of stake contributes towards wagering
  • Table games and video poker: typically 0% unless specified
  • Live dealer games: do not contribute to wagering requirements

Some titles may be excluded from contribution or may have limited impact; the list and restrictions are set forth in the specific bonus terms.

Maximum Bet and Play Through During Wagering

  • During the wagering period, the maximum bet per spin or per bet is 5 EUR or equivalent unless the offer states otherwise

Withdrawal Limits and Cashout Rules

  • Maximum withdrawal from any welcome cash bonus: 3,500 EUR or equivalent; 5,000 AUD/CAD/NZD
  • Maximum withdrawal from any Welcome Package free spins: 50 EUR/USD; 75 AUD/CAD/NZD
  • For players with three or fewer deposits, the maximum withdrawal from the welcome bonus remains 3,500 EUR or equivalent; the specifics depend on the promotion
  • Withdrawals require full verification; winnings derived from bonus funds are subject to wagering completion and may be withheld until obligations are met

Bonus Activation, Stacking, and Forfeiture

  • Only one bonus can be active at a time; deposit bonuses cannot be combined with other offers unless expressly permitted
  • Withdrawing before completing wagering will forfeit the bonus and any related winnings
  • The Brand may request further documentation to verify identity prior to crediting any bonus, free spins, or offer

Country Restrictions, Responsible Gaming, and Safety

  • Promotions are subject to jurisdictional restrictions; players located in restricted regions may be barred from receiving bonuses
  • Players may set deposit limits, loss limits, wager limits, session limits, and time limits to promote responsible gaming
  • The Brand reserves the right to suspend or terminate bonuses for misuse, non-compliance, or fraudulent activity

Loyalty and VIP Program

The Brand operates a tiered loyalty program with multiple levels. Progression is based on total wagers. Each level carries specific reward multipliers and bonus entitlement as defined in the loyalty terms. Loyalty benefits may include faster processing, exclusive events, and targeted promotions, subject to promotional terms and eligibility.

General Compliance, Modifications, and Rights

  • The Brand may modify, suspend, or terminate bonus terms and programs at any time
  • Additional verification may be required prior to awarding or releasing bonus funds
  • Promotions apply prospectively to new offers and, where applicable, to ongoing promotions
  • In the event of a dispute, the Brand's decision is final and binding

Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which the Brand operates and are subject to applicable regulatory requirements. Any disputes arising under or in connection with these Terms will be resolved under those laws and through the appropriate courts.

Support and Contact

Players may contact customer support via in-site chat or other official channels made available within the Account area. The Brand commits to addressing inquiries promptly in line with its customer service policies.